Hi,
I appreciate you for trying some steps in order to get the issue fixed.
I would suggest you to execute the Hardware and Devices Troubleshooter and then check if it helps.
1: Press Windows + X keys on the keyboard and select Control Panel.
2: Type Troubleshooting in the search bar on the Control Panel.
3: Click on View all on the left navigation pane.
4: Click on Hardware and devices
5: Click on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required).
6: Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
If the issue still persists then try to install the drivers in compatibility mode and check if it helps.
To install in Compatibility Mode, follow these steps:
1. Locate the executable file (.exe file) for the driver installation program.
2. Right-click the file, and then click Properties.
3. In the Package Name Properties dialog box, click the Compatibility tab.
4. Click to select the Run this program in compatibility mode for check box, click Windows 8 with which it is compatible with in the Run this program in compatibility mode for list, and then click OK.
e. Double-click the executable file to start the installation program.